Terms and Conditions
Last updated: 27 December 2025
1. Agreement to Terms
By accessing and using Printle's printing services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
Printle provides online document printing and delivery services. We accept digital documents, print them according to your specifications, and deliver them to your specified address.
- Document printing in various formats and sizes
- Quality assurance and professional printing standards
- Secure delivery to UK addresses
- Customer support throughout the process
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when placing orders
- Ensure you have the right to print and distribute any documents you submit
- Not submit content that is illegal, offensive, or violates third-party rights
- Pay for services as agreed upon at the time of order
- Provide a valid delivery address within our service area
4. Content Policy
We reserve the right to refuse to print content that:
- Violates copyright, trademark, or other intellectual property rights
- Contains illegal, defamatory, or offensive material
- Promotes hate speech, violence, or discrimination
- Contains personal information of others without consent
- Violates any applicable laws or regulations
5. Payment Terms
Payment for services is required at the time of order placement. We accept:
- Credit and debit cards (Visa, Mastercard, American Express)
- Digital wallets (Google Pay, Apple Pay)
- Other payment methods as displayed at checkout
All prices are displayed in British Pounds (GBP) and include applicable taxes. Prices may change without notice, but confirmed orders will be honored at the agreed price.
6. Delivery and Shipping
We currently deliver to addresses within the United Kingdom. Delivery times are estimates and may vary:
- Standard delivery: 2-3 business days
- Express delivery: 1-2 business days
- Delivery times may be extended during peak periods or due to unforeseen circumstances
You are responsible for providing a complete and accurate delivery address. We are not liable for delays or failures due to incorrect addresses.
7. Quality Assurance
We strive to provide high-quality printing services. However:
- Print quality may vary depending on the source document quality
- Colors may appear differently in print compared to digital displays
- We recommend reviewing your documents before ordering
- We will reprint orders if there are errors on our part
8. Cancellation and Refunds
Due to the custom nature of our printing services:
- Orders cannot be cancelled once printing has begun
- Refunds are available if we cannot fulfill your order
- Refunds may be issued for defective prints due to our error
- Refunds will be processed within 5-10 business days
9. Privacy and Data Protection
We are committed to protecting your privacy:
- We collect only necessary information to fulfill your orders
- Your documents are processed securely and deleted after printing
- Personal information is not shared with third parties except as necessary for order fulfillment
- We comply with UK GDPR and data protection regulations
For more details, please see our Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the cost of your order
- We are not liable for indirect, consequential, or special damages
- We are not responsible for delays beyond our reasonable control
- These limitations do not affect your statutory consumer rights
11. Intellectual Property
The Printle website, logo, and branding are protected by intellectual property rights. You may not use our branding without explicit permission. You retain all rights to documents you submit for printing, and you represent that you have the right to print such documents.
12. Changes to Terms
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have questions about these terms or our services, please contact us:
Email: support@printle.ai
Response time: Usually within 2-4 hours
By using Printle's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.